Holding a magnifying glass to your business’s blemishes “It’s hard to find good help these days.” “Customer Service is dead” “The customer is always right.” We’ve all heard these adages when it comes to the interaction between your brand and it’s consumer. These days with the prevalence of social media and online networking your customer’s […]
View PostWhy should I care about customer experience marketing?
There are three ways to grow your business: 1. Get more customers 2. Sell more to existing customers 3. Keep customers longer Focus traditionally has been getting new customers in the door. unfortunately it’s a revolving one. Marketing departments create and fill sales funnels only to lose revenue when customers are filtered out. All this […]
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